Shipping & Returns Policy
What is the return policy?
Our goal is for every customer to be completely satisfied with their purchase. If something isn't right, please contact us and we'll do our best to make it right.
We accept returns within 14 days of delivery. Items must be unused, in their original condition, and in their original packaging. Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. Original shipping charges are non-refundable.
Are any purchases final sale?
We are unable to accept returns on items marked as "final sale".
When will I get my order?
We will work quickly to ship your order as soon as possible. Most orders arrive within 5-8 business days. Once your order has shipped, you will receive an email with tracking information. Delivery times vary depending on your location and carrier delays.
What if my item arrives damaged?
Please email us within 48 hours of delivery with photos of the damage and packaging so we can make it right.
Can I change or cancel my order?
If your order has not yet shipped, please contact us as soon as possible at info@villa-bodrum.com
How much does shipping cost?
We offer free standard shipping on orders of $150 or more within the contiguous U.S. For orders under $150, shipping rates are calculated at checkout based on your location and order details.